User Guide

A practical guide to preparing, recording, reviewing, and following up on meetings.

First meeting

Start with the Browser Meeting Recorder.

Preparation is optional. Open the recorder, allow microphone access, and select Start recording.

Sign in to start

Find help quickly

Search for a page, feature, or problem.

The basic workflow

Use the app in three simple steps

The navigation follows the same before, during, and after-meeting workflow.

1 Optional
Before the meeting

Prepare

Create a meeting package with relevant files and AI guidance when you want more informed live answers and analysis.

Open Meeting Materials →
2 Start here
During the meeting

Record

Use the Browser Meeting Recorder. Link a prepared meeting when relevant, then record your microphone and optional shared audio.

Open Browser Recorder
3 After the meeting
Review and follow up

Understand & act

Review the summary, scorecard, transcript, and AI answers. Then share results and manage follow-up actions.

Open Meeting Review →
Before the meeting · Optional

Meeting Preparation

Use only the preparation tools that help with your meeting. You can record without completing this section.

Document Library

Upload reusable PDF, Word, Excel, text, or Markdown files. Organize them into collections, then reuse them in future meetings.

Open Document Library →

Meeting Materials

Create an upcoming meeting package. Select permanent library files or add temporary files that apply only to that meeting.

Prepare meeting materials →

AI Context

Add reusable details such as your company, role, objective, and preferred response style. Add separate instructions for one upcoming meeting when needed.

Configure AI Context →

Knowledge Search

Ask AI across current meeting materials, your document library, previous meetings, or all knowledge. Use filters to narrow the sources.

Open Knowledge Search →
How to prepare one upcoming meeting
  1. Open Meeting Materials and create or select the upcoming meeting.
  2. Select reusable files from the Document Library and add temporary files when needed.
  3. Save the meeting materials.
  4. Open AI Context to add optional meeting-specific objectives or instructions.
  5. In the Browser Recorder, choose the prepared meeting before starting.
During the meeting

Live Meeting

Record the conversation and use Live Q&A when you need help during the meeting.

Browser Meeting Recorder

The recommended way to capture a meeting from your browser.

  1. 1
    Open the meeting first.Join the meeting in its browser tab or desktop application before starting the recorder.
  2. 2
    Select a prepared meeting when applicable.This links its saved materials and context to the recording. You can also choose not to link one.
  3. 3
    Choose your audio.Your microphone is recorded. Turn on Capture shared meeting audio only when you also need the other participants.
  4. 4
    Select Start recording.Allow microphone or screen-sharing permissions when the browser asks.
  5. 5
    Keep the recorder page open.You can return to the meeting tab, but do not close or refresh the recorder page.
  6. 6
    Save or discard.Select Stop & Process to create the meeting review, or Discard Recording to delete the recording.

Live Q&A

Follow the Real-Time Meeting Feed and view AI answers generated from enabled microphone, speaker, or clipboard sources. A fullscreen view is available.

Open Live Q&A →

Control automatic answers

In Settings, choose which live sources automatically create AI answers and how often partial responses are updated.

Open Live Q&A Settings →
After the meeting

Review & Follow-Up

Understand what happened, share selected results, and keep commitments moving.

Meeting Review

Select a saved meeting, then move between its main views:

Summary key wins, improvements, actions, and open questions Scorecard overall, content, form, and answer-level evaluation Transcript the captured conversation Ask about this meeting decisions, unresolved actions, and other questions
Open Meeting Review →

Share a meeting

Create a read-only link containing the summary and optional scorecard or transcript. Set an expiration, optional password, and download permission. Existing links can be refreshed, extended, or revoked.

Action Center

See actions across meetings, add your own, assign owners, set due dates and priorities, update status, and switch between Open, My actions, All, and Closed views.

Open Action Center →

Analytics

Review score trends, score distribution, speaking averages, frequently asked questions, common topics, recurring improvement areas, and recent meeting performance.

Open Analytics →

Ask one meeting or search everything

Use Ask about this meeting for a focused question. Enable related knowledge when useful, or open Knowledge Search to compare documents and multiple meetings.

Personalize the app

Settings & account

Most users can keep the defaults and change these options only when needed.

Global Settings

Choose the default AI performance level used by AI-powered features.

Open Settings →

Live Q&A Settings

Control retention, answer update frequency, and automatic triggers for clipboard, speaker, and microphone input.

Meeting Review Settings

Choose whether the Scorecard evaluates Score my answers, Score the other participant, or All Audio Sources.

Profile and support

Update your profile from the account menu. Use Help & Support to send a question, problem report, feedback, or optional attachment.

Open Help & Support →
Quick help

Common problems

Open a question for the most likely solution.

The recording will not start

Use a current desktop version of Chrome or Edge. Allow microphone access when prompted. When capturing shared meeting audio, select a tab, window, or screen that the browser can share.

The other participants are missing from the recording

Before recording, turn on Capture shared meeting audio. When the browser asks what to share, select the meeting source and enable its audio-sharing option. Microphone capture alone records only your side.

The Real-Time Meeting Feed is empty

Confirm that the recorder or connected live source is running. In Live Q&A Settings, verify that automatic answers are enabled for the source you expect: microphone, speaker, or clipboard.

My meeting is missing from Meeting Review

Confirm that you selected Stop & Process, kept the recorder page open, and waited for the saved confirmation. A discarded recording will not appear in Meeting Review.

Knowledge Search did not find the information

Check the selected search scope and filters. Confirm that the relevant document was uploaded, the meeting package was saved, or the previous meeting finished processing. Try a shorter, more specific question.

The Scorecard evaluated the wrong speaker

Open Meeting Review Settings and change Scorecard Source to your microphone, the other participant’s speaker audio, or all available audio sources.

An action is not visible

Clear the Action Center filters and check the Closed view. Open actions, completed actions, owner, meeting, due date, priority, status, and search filters can all change what is displayed.

Record and share responsibly

Inform participants and obtain any consent required by applicable laws and workplace rules. Review sensitive transcript content before creating a share link.

Still stuck?

Send a support request.

Include what you were trying to do, what happened, and a screenshot or file when useful.

Open Help & Support